JEFFERSON COUNTY, Mo. – Residents in Jefferson County may or may not have noticed the difference, but their 911 system underwent a major tech upgrade, bringing the system into the 21st century with newer, life-saving accuracy.
High atop a hilltop off Highway 21, telecommunicators in the Jefferson County 911 Dispatch Center are responding to calls for help, but now they can have more pinpoint accuracy when responding to an emergency.
So, across the country, and here in Jefferson County, the Next Gen 911 solution takes you from the old analog phone system into the digital age," said John Whitehead, Chief of Jefferson County 911. "...As technology changes, we're going to be able to build with it.
Jefferson County joins a growing list of municipalities and 911 centers such as St. Louis City, St. Charles City, and St. Charles County using the Next Gen system.
Now, as we process the text to 911, we're getting an accurate location of where that text is coming from," Whitehead said. "We always call 911. Some people are more familiar with texting than picking up the phone. But if you can't, now you can text and you can have a conversation here at the data center, and then we'll send units on the way.
As technology advances, Chief Whitehead says the system will eventually be able to accept photos and video.
Now whenever they call, we're no longer going to triangulate," Whitehead said. "We're going to pull that data from their device themselves. I like it to 'Find My Device.' We can do the similar thing on the back end and it's pinpointing that location and it's providing that to us.
Accuracy that can help first responders provide life-saving measures when they are needed the most.
Copyright 2025 Nexstar Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.For the latest news, weather, sports, and streaming video, visit FOX 2.
0 comments:
Ikutan Komentar